Let's Talk Growth

What's included

  • Community strategy
  • Moderation and engagement playbooks
  • Events and member programs
  • Advocacy initiatives

What we measure

  • Active members
  • Referral and advocacy volume
  • Retention of community members

Targets are agreed before work starts and reported against a documented baseline.

Where it fits in the system

Community engagement is part of Content & Social, within Acquisition. It works best connected to the rest of your growth system.

How we work

01

Conversation

We learn about the business and what you want to change.

02

Discovery

We look at the data, the stack and the journey to find where growth leaks.

03

Proposal

A scope with objectives, measures and a clear first phase.

04

Build and improve

We deliver, measure against the baseline and refine.